Quick Question: How do we define performance?
Quick Question
Here is today's quick question for you...How do we define performance?
Ask it when you're...
Setting new goals or OKRs - It can be tempting to dive into detailed specifics of individual OKRs. Try starting with ‘the big question’ of what performance means to the team, and let the answers guide you into the specifics.
Defining your team values and culture - Aligning what performance means in the context of your culture can be a challenging yet rewarding process. It may reveal similarities and differences in the team that you were unaware of.
Reviewing progress - Before jumping into ‘how did we go?’, it is helpful to revisit ‘what did we say was important’ to set the team up for a productive discussion.
Listen for...
The term performance (especially when paired with ‘culture’) can be motivating for some and triggering for others.
Try to listen for:
Values - what are your people telling about what is important and meaningful to them?
Energy - what elements of performance seem to energise your team the most?
Conflict - where are the areas of disagreement that could drive wedges in your team?
This question helps set the roadmap for your team to follow together.
Follow up with...
Sometimes, the greatest value comes from the one extra question you take the time to ask.
In this situation, you could try…
What would exceeding our expectations feel like?
How would we explain our view of performance to others?
What comes first, people, passion or performance?
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