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A question of Leadership

Melissa Rosenthal Melissa Rosenthal

Why first team commitments don’t stick

Picture this...You're heading into a retreat designed to transform your newly formed leadership team into a true 'first team.

When you think about your 'first team', who comes to mind?

Is it the team you lead, your function, and your direct reports? Or is it the team you're a member of?

The most common response from coaching clients is the team that they lead. The problem with that, according to Patrick Lencioni in his work on Organisational Health, is that when the leadership team comes together, conversations are focused on lobbying and jockeying for power rather than making decisions in the best interest of the organisation. And it leaves functional teams arguing with each other over priorities.

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Melissa Rosenthal Melissa Rosenthal

The Dark Side of Curiosity: When Too Many Questions Become a Problem

Questions are one of the most powerful tools in our leadership toolkit, but as highlighted by Abraham Maslow in 1966, when all you’ve got is a hammer, everything looks like a nail.

The ‘coaching trap’ isn’t the only pitfall to be aware of.

The ‘research rabbit hole’ shows up when leaders fear making the wrong decision, so they make no decision at all. They mask their fear by using questions as a delay tactic. Seemingly endless questions asked with no clear purpose risk leaving team members more confused and wondering why they bothered to consult in the first place. You’ll recognise the research rabbit hole when the response to a very direct, pointed question is...yes, you guessed it, another question.

The ‘grand inquisition’ tends to bombard our team members with questions, often while we try to show interest and engagement or attempt to demonstrate our intelligence. This can feel like too many questions, inappropriate questions, or both, often masking our own discomfort. A common example of the grand inquisition is a question (or three) that feels overly personal, intrusive, or asked at the wrong time.

The ‘hamster wheel’ is an endless cycle of exploring and choosing, as we pursue a (false) sense of control over a situation.  Often referred to as ‘analysis paralysis, this can look a lot like the coaching trap, and based on my observations of coaching leadership teams, they often co-exist. If you’ve ever presented a series of recommendations only to be asked, ‘but what about...?’ (after multiple revisions), then you’re probably experiencing the hamster wheel.

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Melissa Rosenthal Melissa Rosenthal

When RACI Turns Rancid: How Well-Intentioned Frameworks Become Roadblocks

Last night was my first visit back to the gym. Wow! My strength had gone backwards. Not just a little bit. A lot. The phrase 'use it or lose it' clanged in my ears throughout the workout as I struggled to get close to the levels I had achieved before the flu took me out.

I began to wonder about how investment in building and speed of loss applies to team growth and development. When targeting physical strength, we know the muscle groups to focus on and the set of exercises to do it. But what about leading teams?

How do you ensure your team is building the right muscles to deliver your strategy? What happens if a critical muscle atrophies?

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Melissa Rosenthal Melissa Rosenthal

Building team muscle: What getting the flu taught me about leading sustainable teams

Last night was my first visit back to the gym. Wow! My strength had gone backwards. Not just a little bit. A lot. The phrase 'use it or lose it' clanged in my ears throughout the workout as I struggled to get close to the levels I had achieved before the flu took me out.

I began to wonder about how investment in building and speed of loss applies to team growth and development. When targeting physical strength, we know the muscle groups to focus on and the set of exercises to do it. But what about leading teams?

How do you ensure your team is building the right muscles to deliver your strategy? What happens if a critical muscle atrophies?

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